From data signals to operational clarity.
ELIE Insight
Turn operational data into clear, actionable intelligence.
ELIE Insight connects to your systems, consolidates information, and applies analytics so organisations can understand performance, activity, and outcomes without manual reporting effort. It transforms operational data into meaningful visibility, helping teams track service levels, identify trends, and make informed decisions with confidence.
By providing consistent analytics across workflows and transactions, ELIE Insight supports evidence based decision making while maintaining transparency into how processes are performing in real time.
By providing consistent analytics across workflows and transactions, ELIE Insight supports evidence based decision making while maintaining transparency into how processes are performing in real time.
Who it is for?
ELIE Insight supports organisations that need clear visibility into operational performance, activity trends, and outcomes across systems and workflows. It enables teams to move from fragmented reporting to consistent, accessible intelligence.
Operations leaders
Monitor process performance, service delivery, and workflow outcomes to understand how operations are functioning in practice.
Finance teams
Track revenue activity, billing patterns, and financial indicators that support planning, forecasting, and performance oversight.
Risk and compliance functions
Gain visibility into control effectiveness, exceptions, and operational behaviour that may indicate emerging risk or governance concerns.
Customer and service teams
Understand service levels, response patterns, and case activity to support improved customer experience and operational responsiveness.
IT and automation teams
Observe workflow execution, system interactions, and automation outcomes to support optimisation and reliability.
Insight driven organisations
Any organisation seeking consistent, reliable operational visibility can use ELIE Insight to transform data into meaningful understanding.
Key Benefits
See performance clearly
Understand how work runs.
Operational visibility
ELIE Insight consolidates information across workflows and systems to provide a clear view of process performance and outcomes.
Reduce reporting effort
Less manual collation.
Automated reporting
Information is gathered and presented automatically, reducing reliance on manual report preparation and fragmented data sources.
Track trends
Identify patterns early.
Context driven evaluation
Inputs, conditions, and supporting data are considered during decision execution so outcomes reflect situational context rather than static logic alone.
Highlight exceptions
Spot issues quickly.
Exception visibility
Unusual activity, deviations, or performance concerns can be surfaced through insight views, enabling timely investigation and response.
Support decisions
Data that informs action.
Actionable intelligence
Analytics and insight outputs provide context and understanding that help leaders make informed operational and strategic decisions.
Share understanding
One version of truth.
Consistent insight access
Teams can access the same insight views and data interpretations, supporting alignment and reducing conflicting perspectives.
What does it do
ELIE Insight gathers operational data from workflows, systems, and processes to create a consolidated view of organisational activity and performance. Rather than relying on manual report preparation or fragmented analytics sources, information is collected and presented in a consistent format that reflects how work is actually executed.
The platform enables teams to explore performance indicators, track trends, and understand outcomes across different operational areas. Metrics related to service levels, workflow activity, financial performance, or exception patterns can be surfaced in ways that support both day to day oversight and longer term evaluation.
By transforming operational data into accessible insight, ELIE Insight helps organisations move from reactive reporting to continuous understanding. Teams gain clarity on what is happening, why it is happening, and where attention may be required, supporting informed decisions across operational and strategic contexts.
The platform enables teams to explore performance indicators, track trends, and understand outcomes across different operational areas. Metrics related to service levels, workflow activity, financial performance, or exception patterns can be surfaced in ways that support both day to day oversight and longer term evaluation.
By transforming operational data into accessible insight, ELIE Insight helps organisations move from reactive reporting to continuous understanding. Teams gain clarity on what is happening, why it is happening, and where attention may be required, supporting informed decisions across operational and strategic contexts.
Core Features
How it works
ELIE Insight provides the capabilities needed to transform operational data into meaningful visibility, enabling organisations to understand performance, behaviour, and outcomes across workflows and systems.
Data consolidation
Aggregate information from workflows, applications, and operational sources to create a unified view of activity and performance.
Performance analytics
Analyse metrics related to process execution, service levels, and outcomes, helping teams evaluate effectiveness and identify improvement opportunities.
Trend and pattern detection
Surface historical and emerging patterns within operational data to support proactive monitoring and informed planning.
Exception and variance visibility
Highlight deviations, anomalies, or performance gaps so teams can investigate issues and respond in a timely manner.
Embedding decision logic directly into workflows allowed us to automate complex scenarios without losing control or visibility.
Dawson James -
Why ELIE Composer matters
As organisations automate processes, the quality of outcomes increasingly depends on how decisions are made within those workflows. When decision criteria are informal, distributed across systems, or reliant on individual interpretation, inconsistency and risk can emerge even within otherwise efficient processes.
Complex environments often require decisions that reflect policy rules, contextual information, and organisational thresholds. Managing this manually or through fragmented logic can create variability, limit transparency, and make it difficult to demonstrate how outcomes were reached.
The Decision Engine addresses this by providing a structured approach to decision making within automation. Rules are defined centrally, evaluated consistently, and applied in context as workflows execute. This enables organisations to scale automation while maintaining confidence that outcomes remain aligned with policy, explainable when reviewed, and adaptable as requirements evolve.
Complex environments often require decisions that reflect policy rules, contextual information, and organisational thresholds. Managing this manually or through fragmented logic can create variability, limit transparency, and make it difficult to demonstrate how outcomes were reached.
The Decision Engine addresses this by providing a structured approach to decision making within automation. Rules are defined centrally, evaluated consistently, and applied in context as workflows execute. This enables organisations to scale automation while maintaining confidence that outcomes remain aligned with policy, explainable when reviewed, and adaptable as requirements evolve.