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askVERA
Our Virtual Easy Read Application
Turn complex information into clarity everyone can understand.
at askelie, we truly believe that everyone deserves to access information with confidence. askVERA makes complex written guidance clear and accessible by turning it into Easy Read content using simple language, images and symbols. It helps people who struggle with traditional text to understand, act, and feel included. Our goal is to turn complexity into clarity so everyone can engage independently and with confidence.
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of people with learning disabilities said they would read an easy-read news version when standard versions were too hard to understand.
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of respondents to a UK disability survey were disabled adults.
Watch askVERA in action
PCS symbols and related content are © Tobii Dynavox. All rights reserved. Used with permission.
Organisations who use askVERA
askVERA is used by organisations that want to make their information genuinely accessible and easier for people to understand.
When long documents, formal language, or complex wording create confusion or barriers, askVERA helps organisations turn that content into clear Easy Read information that makes sense first time.
From public services and charities to education, healthcare, and support organisations, askVERA helps people feel informed, included, and able to act independently with confidence.
Public sector & government services
Make important information like benefits, services, and policy updates easy for everyone to understand, so no one in your community is left behind.
Healthcare providers & patient communication
Give patients clear, easy-to-understand information from care instructions to referrals and consent forms, helping them feel informed, confident, and supported.
Education & training organisations
Help learners of all ages by transforming course materials, policies and guides into clear, accessible formats that are easier to understand and engage with.
Charities & Non-profits
Make your message accessible to everyone by transforming guidance, membership details, and fundraising materials into clear formats that remove barriers and support for the people you serve.
Services supporting diverse or vulnerable people
Make essential information easier to understand for people with learning disabilities, low literacy or language barriers empowering them to access services independently, confidently with the dignity they deserve.
Private Sector & Enterprise Teams
Make your customer communication, employee policies, and compliance materials clearer and kinder for everyone. This helps people understand what they need, supports diverse teams, and makes sure everyone feels confident and included at work.
Key Benefits of askVERA
Spend Less, Do More
Create high quality accessible content without high costs or long turnaround times.
Accessibility Without the Price Tag
VERA removes the need for expensive outsourcing or specialist writers, delivering clear content at a fraction of the usual cost.
Support Continuous Improvement
Make it easier to keep improving clarity and consistency across everything you publish.
Consistency You Can Rely On
VERA helps you create clear content in a consistent style each time, so your information stays easy to follow, familiar, and dependable for your audience.
Reduce Risk
Avoid confusion, frustration, and unnecessary worry caused by unclear information.
Fewer Misunderstandings
By making content easier to follow, VERA helps reduce mistakes, complaints, and stress, giving everyone greater peace of mind.
Help People Understand With Ease
Turn complex guidance, instructions, and important information into content people can understand without effort or stress.
Clarity Comes First
VERA removes jargon and unnecessary complexity, presenting information in a clear, calm way that helps people understand what is being said and what it means for them.
Feel Confident You’re Covered
Share information knowing it meets accessibility expectations without needing specialist knowledge.
No Rules to Memorise
VERA handles the complexity behind accessibility standards, helping you publish content that feels safe, appropriate, and comfortable for your audience.
Communicate Clearly and Build Trust
Help people feel confident, informed, and respected when reading your information.
Understanding Builds Confidence
When information is easy to follow, people feel more secure and engaged. VERA supports clearer communication that strengthens trust and reassurance.
Promote Fairness and Equality
Make sure everyone can access and understand the same information.
No One Left Behind
VERA supports inclusive communication by removing barriers to understanding, helping ensure information is shared fairly and consistently.
Designed for Real People
Built for those who find written information hard to understand and for those who support them.
Dignity, Independence, Understanding
VERA focuses on real needs, helping people stay informed, confident, and independent through clear and respectful communication.
Scale Seamlessly
Create accessible content quickly, even when volumes increase or deadlines are tight.
Accessibility That Keeps Up
VERA lets you produce clear, Easy Read style information in minutes, so accessibility never becomes a bottleneck or an extra task to manage.
Core Features of VERA
Instantly transform documents into digestible content
Easily transform instructions, manuals, and books into a clear, simple language that’s easy to follow, helping you access the information you need without the confusion.
Image and Symbol Support
With PCS® images from Tobii Dynavox, we enhance understanding by using symbols that make text easier to follow, helping everyone, no matter their background, grasp the meaning more clearly.
Make it your own
Add your personalised style, colours, and layout so every document produced reflects your personal look , feels familiar and is uniquely yours.
Accessibility Made Simple
Use built-in templates and structure designed around accessibility standards, helping you meet best-practice guidelines effortlessly.
Simple to use
VERA’s clean interface makes it easy for anyone to create clear, accessible content — Learn the basics in minutes with no technical skills required.
Quality Review
Users can take a moment to review their content & make adjustments if required which ensures you’re happy with the tone, layout and visuals feel comfortable and appropriate for your audience.
Turning Complexity Into Clarity
Some information is hard to understand. Long words, crowded pages and formal language can make everyday guidance confusing or overwhelming.
askVERA turns complex documents into clear Easy Read content using simple language, helpful images and clear structure. It helps people understand instructions, letters and important information with confidence.
Whether you are supporting yourself or someone else, askVERA makes information easier to read, easier to follow and easier to act on.
Vera allowed us to include people who would otherwise have been excluded.
Marc Jacobs - Local Government EDI Lead
askVERA™
Because everyone deserves to understand
For many people, written information can feel overwhelming. Long documents, complex words and unclear instructions can create stress, worry and a sense of being left out.
VERA turns confusing information into clear Easy Read content so people can understand what matters, feel confident, and take control of their own decisions. Whether it is for yourself or someone you care about, VERA helps make information kinder, clearer and easier to live with.
Easy Read, Automatically
VERA creates Easy Read versions of documents without effort. Clear language and supportive structure help people understand information straight away, without needing it explained again.
Understanding Without Stress
By simplifying how information is written, VERA reduces confusion and anxiety. People can read at their own pace and feel reassured they have understood things properly.
Designed to Include
VERA is built for people with different needs. It supports learning disabilities, neurodiversity, literacy challenges and language barriers, helping everyone feel included and respected.
Confidence to Move Forward
When information is clear, people feel more able to act. VERA helps users understand instructions, make decisions, and move forward with confidence and independence.
Ready Made Solutions
OUR monthly PRICING PLANS
VERA is designed to make information easier to understand, so our pricing is designed to be just as simple. No complicated options, no confusing limits, and no unexpected surprises.
You pay a clear monthly price to access VERA whenever you need it, helping you or someone you care about feel more confident and independent.
Choose a plan that fits your needs, knowing you can change as life changes.
For a personal Easy Read solution, we have kept VERA straightforward and affordable. We know that everyone’s needs are different, which is why our plans are flexible and easy to understand, just like VERA itself.
Choose a plan that fits your needs, knowing you can change as life changes.
For a personal Easy Read solution, we have kept VERA straightforward and affordable. We know that everyone’s needs are different, which is why our plans are flexible and easy to understand, just like VERA itself.
For a personal Easy Read solution, VERA is priced to be as simple as it is to use. We know that needs can change, which is why our pricing is clear and flexible.
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25 Pages per month £25
Create Easy Read versions of up to 25 pages each month. Ideal for occasional letters, forms, or everyday information that needs to be clearer.
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50 pages per month £45
Create Easy Read versions of up to 50 pages each month. A good choice for regular use or supporting a family member with ongoing needs.
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100 pages per month £80
Create Easy Read versions of up to 100 pages each month. Designed for frequent use where clear, accessible information really matters.
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500 pages per month £350
Create Easy Read versions of up to 500 pages each month. Suitable for high-volume needs while keeping information clear, consistent, and easy to understand.
For a personal Easy Read solution, VERA is priced to be as simple as it is to use. We know that needs can change, which is why our pricing is clear and flexible.
askVERA has been built around real life use.
askVERA is designed to help people understand everyday information, one page at a time. Each solution focuses on a specific type of document, so you can use your pages where they matter most.
This could be letters from schools or councils, instructions, forms, care information, or any written guidance that feels hard to understand.
Rather than one complex system, you simply choose how many pages you need each month and use them across the VERA solutions that suit you or the person you are supporting.
Every VERA solution is powered by the same Easy Read engine, so each page you use delivers the same clear language, supportive structure, and respectful approach. This makes it easy to start small and increase usage over time as needs change.
Frequently Asked Questions
Yes sure. You can download our one pager here or our slide deck and we even have an e-book explaining VERA and how she can help organisations. Just visit our Info page for details
VERA is an AI-powered tool that converts complex documents into Easy Read formats. It makes policies, forms, guides, and other materials easier to understand for people with learning disabilities, low literacy, or language barriers.
You can upload policies, forms, patient information, training materials, or web content in PDF, DOCX or URL format. VERA then transforms them into Easy Read versions with plain language, clear structure, and visual support.
Yes. VERA can add pictures, symbols, and visual cues to reinforce meaning and aid comprehension. Our platform is supported by Tobii Dynavox PCS® images. Organisations can also apply their own branding for consistent look and feel.
VERA helps organisations meet accessibility requirements, including the Equality Act and Web Content Accessibility Guidelines (WCAG). It ensures important information is available in a format that is clear, inclusive, and legally compliant.
Yes. VERA allows you to apply customised branding and formatting, so every Easy Read document matches your organisation’s style and standards.
VERA is ideal for public sector bodies, healthcare providers, education and training organisations, charities, and any group serving diverse or vulnerable audiences who need information in accessible formats.