Flexible automation for real world workflows
Platform Capabilities
of askelie®
ELIE is a flexible automation platform that adapts to different industries and operational models. These examples show how the platform is applied across BPO, education, HR, insurance and legal environments.
The same ELIE platform, configured to fit different requirements.
Designed to be adaptable
ELIE is not a single purpose tool. It is a platform that can be configured and combined to support many different workflows across industries.
The capabilities shown on this page are examples of how ELIE is commonly applied. They are not fixed products or limits. Many organisations combine capabilities across functions as their needs evolve.
ELIE for
BPO
Automating high volume, repeatable workflows while maintaining total control, full auditability and quality.
ELIE for
Education
Supporting administrative, compliance & communication workflows across education providers.
ELIE for
HR
Streamlining people focused workflows from onboarding employees, staff training through to employee management.
ELIE for
Insurance
Automating document heavy, rules driven workflows across insurance operations.
ELIE for
Legal
Improving control, consistency and efficiency across legal and compliance workflows.
BPO Automation
The Challenge
BPO environments manage large volumes of repeatable, time sensitive work across multiple clients, systems and teams. Manual handoffs, fragmented processes and inconsistent decision making make it difficult to scale without adding headcount.
How ELIE is applied
ELIE orchestrates end to end workflows that coordinate people, systems and automation. Documents and data are processed consistently, decisions are applied using defined rules, and work is routed in a controlled and auditable way.
The platform adapts to different client requirements without requiring separate tooling for each one.
The platform adapts to different client requirements without requiring separate tooling for each one.
What this enables
- Higher throughput without linear headcount growth
- Consistent service delivery across clients
- Clear visibility and operational control
Education Automation
The Challenge
Education providers manage complex administrative processes alongside strict compliance, reporting and accessibility requirements. Many workflows are manual, fragmented and time consuming, pulling staff away from core educational outcomes.
As requirements change, processes are often difficult to adapt quickly.
As requirements change, processes are often difficult to adapt quickly.
How ELIE is applied
ELIE supports document processing, workflow coordination and accessible communication across education environments. Administrative tasks can be automated, information structured and processes routed consistently, while keeping people involved where judgement is required.
The platform adapts to different institutions, courses and regulatory requirements without forcing a single rigid model.
The platform adapts to different institutions, courses and regulatory requirements without forcing a single rigid model.
What this enables
- Reduced administrative burden
- Clearer, more consistent communication
- Processes that adapt as requirements evolve
HR Automation
The Challenge
HR teams manage a wide range of people focused processes, from onboarding and document management to internal requests and policy administration. These processes are often manual, inconsistent and difficult to scale as organisations grow.
Fragmented systems and ad hoc workflows increase administrative effort and reduce the time available for strategic HR work.
Fragmented systems and ad hoc workflows increase administrative effort and reduce the time available for strategic HR work.
How ELIE is applied
ELIE automates and orchestrates HR workflows while keeping people involved where judgement and care matter. Documents and data are structured, processes are routed consistently, and decisions are applied using defined rules rather than ad hoc handling.
The platform adapts to different organisational structures, policies and regional requirements.
The platform adapts to different organisational structures, policies and regional requirements.
What this enables
- More time for strategic HR activity
- Consistent employee experiences
- Reduced reliance on manual administration
Insurance Automation
The Challenge
Insurance operations rely on complex, document heavy processes that must follow defined rules and regulatory requirements. Manual handling slows processing, increases error risk and makes it difficult to adapt when policies or rules change.
As volumes grow, maintaining consistency and control becomes harder.
As volumes grow, maintaining consistency and control becomes harder.
How ELIE is applied
ELIE automates document intake, structures data and orchestrates workflows across insurance processes. Decision logic is applied consistently, and work is routed through defined paths that can be reviewed and adapted as requirements change.
The platform integrates with existing systems rather than replacing them.
What this enables
- Faster, more consistent processing
- Improved accuracy and control
- Workflows that adapt to policy and regulatory change
Legal Automation
The Challenge
Legal teams manage complex documents, reviews and processes that require precision, consistency and clear audit trails. Manual handling and fragmented workflows increase risk and make it difficult to maintain oversight as volumes grow.
Processes often depend on individual knowledge rather than structured, repeatable workflows.
Processes often depend on individual knowledge rather than structured, repeatable workflows.
How ELIE is applied
ELIE supports legal and compliance workflows by structuring documents, orchestrating reviews and applying decision logic in a controlled way. Workflows are transparent, auditable and can be adapted as requirements or regulations change.
The platform supports consistency without removing professional judgement or control.
The platform supports consistency without removing professional judgement or control.
What this enables
- Improved consistency across legal processes
- Clear governance and auditability
- Reduced manual effort in document heavy work
One platform, many industries
Although these capabilities serve different industries, they are all built on the same ELIE platform.
This means organisations can apply consistent automation across functions and sectors without maintaining separate tools or rebuilding workflows for each use case. As needs change, capabilities can be combined, extended or adapted using the same underlying platform.
For organisations operating across multiple industries or functions, this provides a more coherent and scalable approach to automation.
This means organisations can apply consistent automation across functions and sectors without maintaining separate tools or rebuilding workflows for each use case. As needs change, capabilities can be combined, extended or adapted using the same underlying platform.
For organisations operating across multiple industries or functions, this provides a more coherent and scalable approach to automation.